Children Under the Age of 13
We support the privacy protection needs of children and do not intend to communicate with or collect any personally identifiable information from children, except when a merchant specifically wants to include children in the merchant’s Email Club. Generally, you must be 13 or older to join an Email Club or submit any information to us. We will only include children under 13 years of age in an Email Club in compliance with applicable laws and regulations and using special registration materials to obtain parental consent that make it clear that children may enroll.
How We Collect and Use Information from Email Club Members
We provide members the opportunity to receive news, promotions and other information via email from their favorite neighborhood restaurants, stores, theaters, and other merchants. You will only receive these emails if you grant us or the merchant permission to communicate the news of the merchant to you. You must also provide us or the merchant with at a minimum your name and email address to allow us to communicate a personalized message to you. You can do this by:
- Completing an Email Club postcard to join a merchant’s Email Club.
- Clicking a hyper-link to join a particular Email Club found on the merchant’s email to a member of its Email Club, if the email is forwarded to you under the Refer a Friend option. We do not store your email address unless you join the Email Club. We do not store your friend’s comments to you.
- Clicking on a hyper-link promoting an Email Club sponsored by a merchant participating in The Email Club system, attached to an email message from an Email Club you have already joined.
- Completing a form or following hyper-links to opt in to the merchant’s Email Club contained on a page at the merchant’s web site.
- Providing your name and email address and granting consent to a merchant by some other means.
We will send you a confirmation of your enrollment in the first Email Club you join in The Email Club system. We will indicate the source of your subscription request.
When you join additional Email Clubs in The Email Club system, your name and email address, and any other general information you have voluntarily provided to us in the “change my profile” section of our website accessible from an email you receive from us on behalf of an Email Club sponsor (“Profile Information”) will be shared with the sponsor and added to the member information for the Email Club. Any information you voluntarily provide that is requested specifically for one Email Club will not be shared with other Email Clubs.
If you join one or more Email Clubs, your information will be owned separately by the merchants whose Email Clubs you joined. We may send you one email to communicate when the sponsoring merchant is no longer continuing the operation of the Email Club. If a merchant ends its agreement with us to support the Email Club in good standing, the merchant may obtain the email addresses and names and any volunteered birthday and anniversary dates of the members of its Email Club from us.
We do not share any of your personally identifiable information with third parties, other than sharing your Profile Information with the sponsoring merchant for each Email Club you join, and the service vendors that assist us with supporting the Email Clubs. We may employ data entry firms or other vendors to assist us, and such other vendors will also be subject to confidentiality agreements and will not have any right to use or disclose member information except in connection with their contracted services.
We and the merchant Email Club sponsors do not obtain any information about you other than your first name and email address unless you provide it voluntarily. Please note that you are under no obligation whatsoever to provide this extra personal information in order to continue to receive your periodic promotion and special event news. If you do provide further personal interest information about yourself, you will enable us to highly personalize the communications from us on behalf of the Email Club sponsors and tailor it to your own interests, needs and geographic area.
There are several ways you can disclose personal information to us and your Email Club sponsors:
- The periodic emails that you will be receiving from us on behalf of your Email Club sponsors will contain a User Profile option allowing you to update your contact information and provide your areas of interest relative to that merchant. The User Profile data sheet offers a Reminder Option allowing you to fill in the names of friends or relatives and their birthdays or anniversaries. Your Email Club sponsor may use this information to send you a reminder notice with a special promotion.
- You will also be able to provide information about your interests through email surveys we send out on behalf of your Email Club sponsors. This information, too, will assist us and your Email Club sponsors to customize the emails you receive from us on their behalf.
- You are invited to provide comments to us and your Email Club sponsors. Comment sections appear on the emails we send to you and on forms you can use to opt in to the merchant’s Email Club. We and your Email Club sponsors will use your comments to provide better services to you.
- You may reply to any email we send you. We will store your first reply, and then forward it to the appropriate Email Club sponsor, if applicable. You may then correspond directly with the Email Club sponsor by email. If we correspond with you directly, we may store this correspondence. We and your Email Club sponsors will use the comments in your emails to provide better services to you.
- You will have the opportunity to opt out of membership in any Email Club whenever you receive an email from that Email Club. You will be given the opportunity to provide comments why you want to end your membership. We and the Email Club sponsors will use your comments to improve the services provided to members.
- You may have the opportunity to rate the email you receive on behalf of the Email Club sponsor. Your rating information is stored for aggregated data analysis provided to the Email Club sponsor to help guide the development of subsequent email offer and content information.
There are several other features of The Email Club, like the Refer A Friend or Comments options that require certain information in order to use them. The information that you provide for these options will not be used for any reason other than that for which you provide the information. We will not use an email address you provide under the Refer A Friend option to contact your friend after your referral unless your friend elects to join the Email Club and the referral is complete. Whenever we run a contest or sweepstakes, we will tell you what information we will collect from you, how it will be used, and whether we will share it with anyone, such as a third party sponsoring the contest or sweepstakes or a service provider we utilize to manage the event.
We collect and have access to all of the above member information. We may share information you provide to us specifically for an Email Club sponsor in a form that may link the information with personal information that can identify you, only with that Email Club sponsor. The specific Email Club sponsor for whom you are providing the information will own the information. We will share Profile Information you provide to us in the My Profile data sheet accessible from an email you receive from us on behalf of an Email Club sponsor with the sponsors of any Email Clubs you join. The information may be in a personally identifiable form. We do not share personally identifiable information that you provide specific to one Email Club with the sponsors of other Email Clubs or other third parties.
We do not sell, trade, or rent your personal information to others or share it with others, except we share the information with the merchants sponsoring the Email Clubs you join and with our service vendor utilized to assist us and who is subject to a confidentiality agreement, as described in this Policy Statement. If the ownership of a merchant sponsoring an Email Club changes due to the sale of all or substantially all of the assets of the merchant or the controlling stock or other ownership interest, the new owner may have the same rights of access and ownership of your personal information as the previous owner. Similarly, if a purchaser acquires substantially all of our assets or stock, the purchaser will succeed to our rights with respect to your personal information. Our service provider could also be acquired, and we have the right to use a different, or to use additional, service providers. We will not otherwise sell or share your personal information with third parties unless we first notify you and you permit the transfer.
We may provide aggregate statistics about the members of the sponsoring merchants’ Email Clubs, traffic patterns, read rates, redemption rates, and related site information to advertisers and for other marketing and promotional purposes or to third party vendors. In these situations, we would not disclose any information that could be used to personally identify you. We do not supplement information we collect from members with information from third parties to make member information personally identifiable.
We will disclose member information as required by law, court order, or as requested by government or law enforcement agencies. We will cooperate with law enforcement agencies in identifying those who use our services to further illegal activity. We also reserve the right to report any illegal activity to law enforcement for prosecution.
We use IP addresses to analyze trends, administer The Email Club system, track our users’ movement and web browsers used and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We automatically track certain information, including banners or other hyper-links clicked on and whether members read the email messages from their Email Clubs. This information is provided to the respective merchant sponsoring the Email Club and may include personally identifiable information.
What “Cookies” Are – We Do Not Use Them
We do not use “cookies” in connection with The Email Club system. We maintain all data for tracking a user’s session on our server.
A cookie is a small data file that a web site transfers to a user’s hard drive when the user visits the web site. A cookie file can contain information such as a user ID that the web site uses to track the pages visited. The only personal information a cookie can contain is what the user supplies. A cookie cannot read data off of a hard drive or read cookie files created by other web sites.
Many Internet services deliver cookies to visitors to their web sites. We do not. Cookies store information about your use of their service on your computer where it can only be retrieved by the same service at a later time. Cookies are used by Internet services to make their services more convenient and personalized. Most web browsers automatically accept cookies, but by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can also delete cookies from your hard drive.
Links to Other Sites; Ads
Controlling or Changing Member Information
You will have the opportunity to opt out of membership in any Email Club whenever you receive an email. When we send you confirmation of your membership by email, we will provide you with instructions on how to unsubscribe from the list and how to report that your subscription was in error. If you opt out of membership in an Email Club, your name will be added to a list of individuals who have ended their membership and the transmission of emails to you will stop no later than seven business days from your request. Should you subsequently renew your membership in that Email Club, your membership will be reinstated as though no break in your membership had occurred. You will have to perform the steps to unsubscribe from each Email Club you wish to leave. Please note that if you do choose to cancel your membership in an Email Club, your information remains in our database, but your membership will be deactivated. (Special rules will apply for the removal of information for children under the age of 13 who are specifically permitted to join an Email Club.)
You also have the option of adding to, updating or changing any voluntary personal information you have provided to us. You can add to, update or change the information in your User Profile for any Email Club by submitting changes to your information found in the periodic emails that you will be receiving. If you believe that any of the information we have is incorrect, please write to email@example.com.
We will retain in our files information that you have requested us to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce the Terms and Conditions of our web site. In addition, prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
All member data we collect is stored on secure servers and protected against unauthorized access. None of this information is stored on the web site. The data network is a secure network protected by industry standard firewall and encrypted password protection systems. Only a few employees have access to member personal information stored in our databases. Remember to sign out of your Email account when you have finished reading your email from your Email Club sponsors. We also recommend that you do not divulge your Email account password to anyone. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet café.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, we cannot fully ensure or warrant that your private communications and personal information will not be disclosed to third parties.
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